VOIP-220 and VOIP-221 Call Station Support

Setup Guides

These materials are here to help you set up, install, and program your VOIP-220 and VOIP-221 Series Call Station.
If you still have questions after reviewing the content, please contact our support team using the information below.

VOIP-220 and VOIP-221 Call Station FAQs

How do I factory reset?

With Activated DHCP:

To reset:

  1. While pressing the button, power up the station by connecting to a PoE switch
  2. Hold the button until the station audio starts counting, and release the button on count 1
  3. Press and hold the button on count 5 and release on count 0
  • If there is no 0 count, the procedure has failed and you have to start again
  • Press the button, and the station will speak its IP address

Factory default values

Station IP address: Determined by DHCP server. If no DHCP server is available, it gets a random 169.254.x.x address.
Username: admin
Password: alphaadmin

 

With Static IP:

To reset:

  1. While pressing the call button, power up the station by connecting to a PoE switch
  2. Hold the button until the station audio starts counting, and release the button on count 1
  3. Press and hold the button on count 3 and release on count 0
  • If there is no 0 count, the procedure has failed and you have to start again
  • Press the call button, and the station will speak its IP address

Factory default values

Station IP address: 169.254.1.100
Username: admin
Password: alphaadmin